What is TheOctopus AI?
TheOctopus AI is an end-to-end operating system for restaurants and cafes in the Kingdom of Saudi Arabia. It provides a cloud POS, QR order-at-table, no-commission pickup, and a built-in loyalty program, alongside ZATCA Phase 1 compliant e-invoicing. The platform features industry-exclusive direct-to-printer kitchen technology, full Arabic support on receipts and UI, and AI-powered conversational analytics that let owners query sales data in plain Arabic. It supports multi-branch operations, runs offline through its desktop app, and integrates with USB and network thermal printers. TheOctopus AI is purpose-built for the Saudi market.
Error-free
Ordering
Eliminate negative customer experience of incorrect or partial ordering with The Octopus's industry-exclusive Direct to Printer Technology. The Octopus's QR platform operates independently of your POS and your waiting staff to ensure no mistakes are carried to your kitchen.
Industry-exclusive Direct to Printer Technology- Guaranteed 100% order accuracy
Instant
Checkout
Optimize table dwell time with a seamless experience that empowers patrons to place orders up to 5 times faster than other platforms, whilst still capturing the data you need to grow your customer database and drive repeat business.
- Record bank POS payment method with each tax invoice
- Up to 5 times faster than other platforms
Revolutionary
Docket Management
The Octopus Streamlines operations and enhances efficiency with Smart Group Docket Merging and Intelligent Docket Capacity & Tempering Solutions - the only QR platform that effortlessly adapts to the unique, and ever-changing demands of bustling venues.
- AI driven docket management
- Designed for busy venue at scale
Built-in
Marketing
Increase spend per head with The Octopus's marketing tools. Cultivate your customer database, personalise your upselling and cross-selling, launch personalised loyalty programs, and effortlessly execute intricate discounts and promotions on the go.
- Personalise your customer experience
- Drive increased footfall from loyal customers
Frequently Asked Questions
What is TheOctopus AI?
TheOctopus AI is a cloud operating system for restaurants and cafes in Saudi Arabia. It includes POS, QR order-at-table, ZATCA-compliant e-invoicing, a loyalty program, and AI-powered analytics in Arabic.
Is it ZATCA compliant?
Yes. The platform fully supports ZATCA Phase 1 — every invoice carries a compliant serial number, a TLV QR code, and an automatic VAT breakdown that matches ZATCA requirements.
Does the system fully support Arabic?
Yes. POS, analytics, menus, and printed receipts all support right-to-left Arabic. Printed receipts use the Amiri font to ensure professional Arabic rendering.
How long does setup take?
Basic operation within a few days: branches are configured, QR codes are printed for tables, thermal printers are connected, and the menu is imported. Our team handles training remotely or on-site as needed.
Does it work offline?
Yes. The desktop app (Electron) runs an offline-first mode so the POS keeps working when internet drops, then syncs automatically when connectivity returns.
Can owners query their data in Arabic?
Yes. TheOctopus AI analytics are powered by Claude AI and accept plain-Arabic questions like "What were my top-selling items last week?" — returning charts and answers in seconds.
Does it support multi-branch operations?
Yes. The platform is built for multi-branch chains from the ground up — unified dashboards, per-branch or consolidated reporting, and granular permissions per branch manager.
How are payments processed?
Payments are processed through the bank POS terminal at the venue. TheOctopus AI records the payment method and links it to the order and tax invoice automatically. No card numbers are handled inside the application.
How much does it cost?
Pricing is transparent and displayed in Saudi Riyals on the pricing page with no hidden setup fees. Monthly subscriptions are available with a discounted annual option.
Can I try before I buy?
Yes. We offer a 20-minute live demo tailored to your restaurant operations — bookable from the contact page.